Topic:

Futureproof Leadership: Commanding the Coming Decade – Oliver Wright and Karen Fang

In today’s rapidly evolving technological landscape, we face a profound leadership challenge: as our world becomes increasingly mechanized, we cannot afford to abandon our essential humanity.

For decades, business has viewed people primarily through the lens of consumption—what will they buy? But tomorrow’s success demands we evolve beyond consumer-centricity to genuine human-centricity. Humans are magnificently complex, often contradictory beings with inexplicable desires and needs. The critical inflection point we now face is that technological innovation has suddenly made fulfilling these deeply human wants not just possible but expected.

This transformation requires more than reimagining our customer relationships—it demands we fundamentally reconsider our approach to leadership itself. To successfully navigate organizational transformation that authentically serves human needs, leaders must first create space for personal transformation and evolution.

What new capabilities must we develop in ourselves and nurture in our teams? How do we embrace the profound discomfort of challenging the very foundations that built our current success? What does it mean to lead with both technological fluency and deep human understanding?

This thought-provoking session we’ll explore how forward-thinking leaders can embrace this unprecedented window of human potential with both humility and bold vision—creating organizations that not only succeed commercially but advance our collective humanity

BIO:

Karen is an Innovation & Thought Leadership Managing Director and Global Industry Research lead at Accenture.

Her team of 100+ experts explores consumer trends and market and technology disruptions, and shapes perspectives on the future of industries. Ongoing collaborations include work with the World Economic Forum and global consumer goods and retail leaders.