Topic:
Futureproof Leadership: Commanding the Coming Decade – Oliver Wright and Karen Fang
In today’s rapidly evolving technological landscape, we face a profound leadership challenge: as our world becomes increasingly mechanized, we cannot afford to abandon our essential humanity.
For decades, business has viewed people primarily through the lens of consumption—what will they buy? But tomorrow’s success demands we evolve beyond consumer-centricity to genuine human-centricity. Humans are magnificently complex, often contradictory beings with inexplicable desires and needs. The critical inflection point we now face is that technological innovation has suddenly made fulfilling these deeply human wants not just possible but expected.
This transformation requires more than reimagining our customer relationships—it demands we fundamentally reconsider our approach to leadership itself. To successfully navigate organizational transformation that authentically serves human needs, leaders must first create space for personal transformation and evolution.
What new capabilities must we develop in ourselves and nurture in our teams? How do we embrace the profound discomfort of challenging the very foundations that built our current success? What does it mean to lead with both technological fluency and deep human understanding?
This thought-provoking session we’ll explore how forward-thinking leaders can embrace this unprecedented window of human potential with both humility and bold vision—creating organizations that not only succeed commercially but advance our collective humanity
BIO:
As Accenture’s global Consumer Goods and Services Industry group lead, Oliver Wright helps clients strategize, innovate, and increase agility for a new era of growth.
With more than 20 years of experience in this sector (at Accenture, Bain and Company, Ernst and Young, and others), he sees enormous opportunity everywhere—for incumbents and new entrants. Wright is committed to progress and sustainable advancement in this sector.
He has co-authored key industry thought leadership for Accenture and contributed to industry discussion in numerous publications. Also, he has led the World Economic Forum’s (WEF) Consumer Group for four years (2016 to 2020), addressing issues such as operating models of the future, the future of retail and, most recently, the role of consumer data in creating new models of responsible consumption.
Areas of expertise
Re-strategize, innovate, increase agility to prepare for a new era of growth
Operating models of the future and the future of retail
The role of consumer data in creating new models of responsible consumption